Every year, the Mount Roberts Tramway welcomes visitors from all 50 states and 15 to 20 foreign countries. The ones who have taken the time to fill out customer comment cards tell us that their day on Mount Roberts in Juneau is one of the highlights of their Alaska vacation.
This past summer, for example, one Hawaiian visitor rated her Mount Roberts Tramway trip “above excellent.” She wrote that she appreciated the solitude and pristine conditions of the mountain, and that the entire experience was “really great, educational, fun and rewarding.”
Up on the mountaintop after the 5 1/2-minute ride in an enclosed gondola, the Mount Roberts Tramway provides visitors a variety of outdoor and indoor activities every day. “The trails are amazing,” one Venezuelan tourist wrote. “Everything is perfect.” A visitor from Coalinga, Calif., also loved the view. “I enjoyed most sitting out on the deck drinking tea,” she wrote, referring to the outdoor seating of Mount Roberts Tramway’s Timberline Bar & Grill. “The pictures on the wall are wonderful to the native people, and the photos are beautiful.”
Many domestic and foreign travelers praised the Mount Roberts Tramway for its cultural and entertainment offerings. One Australian tourist called the continuously shown, award-winning, 18-minute HD Blu-Ray film Seeing Daylight “brilliant. It gave us a glimpse of your wonderful culture and beautiful country,” he wrote. “If only the whole world had your values!” Likewise, an Israeli visitor described the film as an “inspiring story of your struggle to maintain your identity and preserve your culture.” A visitor from Ontario, Canada, also found it “very moving–and the (live) native dancers were the highlight of my trip.”
Other visitors mentioned that they find the Mount Roberts Tramway’s friendly staff and relaxed atmosphere inviting even if the weather turned nasty. “The welcoming attitude of your staff and the warm feel of your facility came across even in the middle of a rainstorm,” wrote one visitor from Greeley, Colo. “Helpful, wonderful, happy employees,” pointed out another.
Perhaps a springtime visitor from Southington, Conn., summed it up best when she called her day on the Mount Roberts Tramway “more than expected! Not just a ‘tram ride,’ but an awesome experience at a lovely facility.”
Click here for more information on the Mount Roberts Tramway and all of its features and attractions.